Console

Scheduling Maintenance

Proactively schedule and track maintenance windows.

Scheduling Maintenance

Maintenance windows allow you to proactively communicate planned downtime or degraded performance to your applications.

How to Schedule Maintenance

You can schedule maintenance similarly to declaring incidents:

  1. From the Global Maintenance Page: Click Schedule Maintenance.
  2. From the Application Details Page: Click Schedule Maintenance from the Hero Section.

Configuration

  • Time Window: Set the planned start and end times for the maintenance.
  • Impact: Specify which applications and capabilities will be affected.
  • Customer Message: Provide a proactive message that your applications can display before and during the maintenance window.

Lifecycle of a Maintenance Window

  • Scheduled: The window is planned for the future. SDKs will return upcoming maintenance details.
  • Active: The current time has crossed the start time. The application state will reflect the maintenance.
  • Completed: The maintenance has ended successfully.
  • Cancelled: The maintenance was aborted.

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